Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Notice Regarding the Responsible Party” in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This could, for example, be data you enter into a contact form.
Other data is collected automatically or after your consent when you visit the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of the page view). The collection of this data occurs automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to file a complaint with the competent supervisory authority.
You can contact us at any time regarding this or any other questions on the topic of data protection.
Analysis Tools and Third-Party Tools
When you visit this website, your surfing behavior can be statistically evaluated. This happens mainly with so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.
2. Hosting
We host the content of our website with the following provider:
K Media Tech (owner of WPX) BG 202249002
#13, 20th April Street
Sofia 1000
Bulgaria
The use of K Media Tech is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website. If consent has been requested, the processing takes place exclusively based on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time.
Order Processing
We have concluded an order processing agreement (AVV) for the use of the above service. This is a contract required by data protection law, ensuring that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.
3. General Notes and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission over the Internet (e.g., when communicating by email) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.
Notice Regarding the Responsible Party
The responsible party for data processing on this website is:
Young-at-Heart-Coaching UG
Stolbergstrasse 10
48147 Münster
HRB 21258
Christoph Althoff
M: +49 151 1059 3443
E: hello@ChristophCareerCoach.com
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Storage Duration
Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for the data processing ceases. If you assert a legitimate deletion request or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion takes place after these reasons cease to apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data under Art. 9(1) GDPR are processed. In case of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), the data processing additionally takes place on the basis of § 25(1) TTDSG. The consent can be revoked at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also take place on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. The relevant legal bases in each case are explained in the following paragraphs of this privacy policy.
Notice on Data Transfer to Data-Protection Unsafe Third Countries and to U.S. Companies Not Certified under the DPF
We use tools from companies based in data-protection unsafe third countries and U.S. tools whose providers are not certified under the EU-U.S. Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that no level of data protection comparable to that of the EU can be guaranteed in these third countries.
The U.S. is considered a safe third country if the recipient is certified under the DPF. Data transfers to the U.S. are permitted in this case. Further details on transfers to third countries and recipients can be found in this privacy policy.
Recipients of Personal Data
In the course of our business activities, we work with various external bodies. In some cases, it is also necessary to transmit personal data to these external bodies. We only pass on personal data if it is necessary for the fulfillment of a contract, if we are legally obligated to do so (e.g., disclosure to tax authorities), if we have a legitimate interest (Art. 6(1)(f) GDPR), or if another legal basis permits the data transfer. When using processors, we only share personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke consent already given at any time. The legality of the data processing carried out until the revocation remains unaffected.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY.
IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).
Right to File Complaints with the Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to file a complaint with a supervisory authority, especially in the member state of their habitual residence, place of work, or the place of the alleged violation. The right to file a complaint is without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, in a common, machine-readable format, or to have it transmitted to a third party. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.
Information, Correction, and Deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this or any other questions on the subject of personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data but you need them to exercise, defend, or assert legal claims, you have the right to request the restriction of processing instead of deletion.
- If you have objected according to Art. 21(1) GDPR, a balance must be made between your and our interests. As long as it is not yet determined whose interests prevail, you have the right to demand the restriction of processing of your personal data.
If you have restricted the processing of your personal data, these data—apart from their storage—may only be processed with your consent or for the assertion, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the address line of the browser changing from “http://” to “https://” and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data Collection on This Website
Cookies
Our website uses so-called “cookies.” Cookies are small data packages and do not cause any harm to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies serve various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies are used to evaluate user behavior or for advertising purposes.
Cookies necessary for the performance of electronic communication processes, for the provision of certain functions you request (e.g., for the shopping cart function), or for the optimization of the website (e.g., cookies for measuring web audiences) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of their services. If consent to store cookies and similar recognition technologies was requested, the processing is based solely on this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be revoked at any time.
You can configure your browser to notify you about the setting of cookies, to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Which cookies and services are used on this website can be found in this privacy policy.
Real Cookie Banner
Our website uses the Real Cookie Banner consent technology to obtain your consent to store specific cookies on your device or to use certain technologies and to document this in a privacy-compliant manner. The provider of this technology is devowl.io GmbH, Tannet 12, 94539 Grafling, Germany (hereinafter referred to as “Real Cookie Banner”).
Real Cookie Banner is installed locally on our servers, so no connection to the provider’s servers is established. Real Cookie Banner stores a cookie in your browser to be able to assign the consents given or their revocation. The collected data is stored until you request us to delete it, delete the Real Cookie Banner cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.
The use of Real Cookie Banner is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.
Contact Form
If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent for storage, or the purpose for the data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Inquiry by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided this has been requested; consent can be revoked at any time.
The data you send us via contact requests will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for the data storage no longer applies (e.g., after processing your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Communication via WhatsApp
To communicate with our customers and other third parties, we use WhatsApp, an instant messaging service. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or third parties from accessing communication content. However, WhatsApp gains access to metadata (e.g., sender, recipient, and time). We point out that, according to WhatsApp, personal data is shared with its U.S.-based parent company Meta. For more information on data processing, see WhatsApp’s privacy policy: https://www.whatsapp.com/legal/#privacy-policy.
The use of WhatsApp is based on our legitimate interest in fast and effective communication with customers and other business partners (Art. 6(1)(f) GDPR). If consent is requested, processing is based solely on this consent (Art. 6(1)(a) GDPR); consent can be revoked at any time.
The communication content exchanged between you and us on WhatsApp remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – especially retention periods – remain unaffected.
The company is certified under the “EU-US Data Privacy Framework (DPF)”. More info: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt00000011sfnAAA&status=Active
We use WhatsApp Business and have configured our WhatsApp accounts so that there is no automatic data synchronization with the contact book on the devices in use.
We have concluded an Order Processing Agreement (AVV) with WhatsApp as required by data protection law.
TidyCal
On our website, you have the opportunity to schedule appointments with us using the tool “TidyCal”. Provider is Sumo Group, Inc., 1345 E. 6th Street Suite 125, Austin, TX 78702, USA (hereinafter “TidyCal”).
For scheduling, you enter the requested data and preferred appointment date in the form provided. The data entered is used for planning, execution, and, if necessary, follow-up of the appointment. The appointment data is stored on TidyCal’s servers. Privacy policy: https://tidycal.com/privacy-policy.
The data you enter remains with us until you request deletion, revoke consent, or the purpose of storage no longer applies. Mandatory legal provisions – particularly retention periods – remain unaffected.
The data processing is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in easy appointment scheduling. If consent was requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG; consent is revocable at any time.
Data transfer to the USA is based on EU Standard Contractual Clauses. Details: https://tidycal.com/privacy-policy.
We have concluded an Order Processing Agreement (AVV) with TidyCal to ensure GDPR-compliant processing.
5. Analysis Tools and Advertising
Matomo
This website uses Matomo, an open-source web analytics service.
With Matomo, we are able to collect and analyze data about the use of our website by visitors. This allows us to determine, for example, when which page views occurred and from which region they originate. Additionally, we collect various log files (e.g., IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g., clicks, purchases, etc.).
Legal Basis
The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and its advertising. If consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time.
IP Anonymization
We use IP anonymization for analysis with Matomo. This means your IP address is shortened before analysis, so that it can no longer be clearly assigned to you.
Cookie-Free Analysis
We have configured Matomo not to store cookies in your browser.
Hosting
Matomo is exclusively hosted on our own servers, so all analysis data remains with us and is not shared.
6. Newsletter
Newsletter Data
If you would like to subscribe to the newsletter offered on the website, we need an email address from you, as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No further data is collected or only on a voluntary basis.
For the management of the newsletter, we use newsletter service providers, which are described below.
Brevo
This website uses Brevo for sending newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Brevo is a service that organizes and analyzes newsletter delivery. The data you provide to receive the newsletter is stored on Brevo’s servers in Germany.
Data Analysis by Brevo
With Brevo, we can analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links were clicked. In this way, we can determine which links are particularly popular.
We can also see whether specific predefined actions were performed after opening/clicking (conversion rate). For example, we can tell if you made a purchase after clicking on the newsletter.
Brevo also allows us to classify newsletter recipients into different categories (clustering). Newsletter recipients can be categorized by factors such as age, gender, or place of residence. This allows us to tailor newsletters to specific target groups.
If you do not want analysis by Brevo, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
Detailed information on Brevo’s functions can be found at: https://www.brevo.com/de/newsletter-software/
Legal Basis
Data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke your consent at any time. The legality of already completed data processing operations remains unaffected by the revocation.
Storage Duration
The data you provide to us for the purpose of newsletter subscription will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter list. Data stored for other purposes remains unaffected.
After you unsubscribe from the newsletter list, your email address may be stored in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This is both in your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You can object to storage if your interests outweigh our legitimate interest.
Further information on data protection at Brevo can be found at:
Order Processing
We have concluded an Order Processing Agreement (AVV) with Brevo. This is a data protection contract that ensures Brevo processes personal data of our website visitors only according to our instructions and in compliance with the GDPR.
7. Plugins and Tools
Ninja Firewall
We have integrated Ninja Firewall on this website. The provider is NinTechNet Limited, Unit 1603, 16th Floor, The L. Plaza 367–375 Queen’s Road Central Sheung Wan, Hong Kong (hereinafter “Ninja Firewall”).
Ninja Firewall serves to protect our website from unauthorized access or malicious cyberattacks. To this end, Ninja Firewall collects IP addresses, requests, referrer, and time of page access.
Ninja Firewall is integrated on our own servers, so no personal data is transmitted to the provider or third parties.
We have activated IP anonymization, so Ninja Firewall only records shortened IP addresses.
Legal Basis
The use of Ninja Firewall is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective protection of its website against cyberattacks.
8. Audio and Video Conferences
Data Processing
We use online conference tools to communicate with our customers. The tools we use are listed below.
When you communicate with us via video or audio conference over the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.
The conference tools collect all data that you provide/use to participate in the conference (e.g., email address and/or your telephone number). Additionally, the tools process the duration of the conference, start and end times of participation, number of participants, and other “context information” related to the communication process (metadata).
Furthermore, the provider of the tool processes all technical data required to handle online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone, speaker, and type of connection.
If content is exchanged, uploaded, or otherwise provided within the tool, it is also stored on the tool providers’ servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.
Please note that we do not have full control over data processing procedures of the tools used. Our options depend significantly on the policies of each provider. For more information on data processing by conference tools, please refer to the privacy policies of the respective tools listed below.
Purpose and Legal Basis
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR).
Additionally, using these tools serves to simplify and speed up communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR).
If consent has been requested, the use of the respective tools is based on this consent (Art. 6(1)(a) GDPR); consent is revocable at any time for the future.
Storage Duration
The data we directly collect via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to storage, or when the purpose for storing the data no longer applies.
Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on how long the tool providers store your data for their own purposes. For details, please check directly with the providers.
Conference Tools We Use
Zoom
We use Zoom. The provider is Zoom Communications Inc., 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA.
Details on data processing can be found in Zoom’s privacy policy: https://explore.zoom.us/de/privacy/.
Data transfer to the USA is based on the EU Standard Contractual Clauses. Details: https://explore.zoom.us/de/privacy/.
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.
Details on data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.
The company is certified under the “EU-US Data Privacy Framework (DPF)”. The DPF is an agreement between the EU and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every DPF-certified company commits to complying with these data protection standards.
Further information about the DPF certification of Microsoft can be found here:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000KzNaAAK&status=Active